Why conventional CRM requirements gathering is flawed...
The conventional wisdom has it that that CRM requirements gathering consists of assimilating lists of functional requirements and then prioritizing and ranking them. On the surface this all seems very logical, but in practical terms it doesn’t work. Since this is the approach that most organizations take, I thought I’d take a few posts to explain why this approach is fundamentally flawed, and to outline a significantly better alternative. Before I get too far into solutions I’d like to use this post to illustrate the sorts of things that happen when people adopt the ‘functionality first’ approach and it goes something like this:
On-premise and on-demand are like oil and water fo
This week's announcement that SAP has delayed the rollout of its hosted midmarket “Business ByDesign” offering, and reduced expectations for the product, shed further light on the difficulties that on-premise software companies will have in...
Read more about On-premise and on-demand are like oil and water for SAP...Declaration of Independence - SaaS Version
When in the course of human events, it becomes necessary for one people to dissolve the political bands which have connected them with another, and to assume among the powers of the Internet, the separate and equal station to which the laws of...
Read more about Declaration of Independence - SaaS Version...Benioff to join TechCrunch 50 Expert Panel
Marc Benioff is no stranger to Web 2.0, but it’s interesting that he’s not only going to watch TechCrunch 50 next month, he’s joining the panel of experts who will sort through the best of the best Web 2.0 companies and...
Read more about Benioff to join TechCrunch 50 Expert Panel...Parsing The Cloud
Dan Woods provides an interesting analysis in Forbes, Parsing The Cloud, on where Cloud Computing may be going next. He makes a good case that the cloud will become more complex and diverse. He offers four drivers of this diversity. ...
Read more about Parsing The Cloud...How to make a field Read-only in Salesforce.com
A few days ago I got an e-mail asking for some help in Salesforce.com - How to make a field as Read only in GUI. For ex: In Account Tab, i want to make a Phone Field as Read Only in GUI. when we click on Edit on an Account, in that I want to...
Read more about How to make a field Read-only in Salesforce.com...Export all your Files from Google Pages as a Zip
Learn how to export all your files and documents from Google Page Creator as a zip archive for personal...
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