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CRM Surges as Brands Demand Measurable Results


Here are several excerpts from an article by Michael Bush and Rupal Parekh, More Marketers Want to Get to Know You: The days of putting millions of dollars against something without being able to track its effectiveness are soon to be over....
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Get the Favicon Image of any Website with Google S


The images that you see next to blog comments here are not the regular gravatar pictures, instead they are favicons pulled from the website of the person who has written that comment. Same is the case with favicons that are displayed near external...
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Cross Salesforce.com and Amazon S3?


You get Appirio Cloud Storage for Salesforce.com, a new SaaS offering from Appirio that taps Amazon S3 to extend the storage capabilities of Salesforce.com. (We toyed with calling it SalAmaForce3 but didn't really see that...
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A grateful season


The holidays are a time for giving, and Googlers across the globe have found some creative ways to give back to their communities this season. From raising money and crafting greeting cards to building gingerbread houses and giving blood, Googlers...
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Web Help Desk, Sitel's New Standard


The news as of the first coffee this morning, and the music is as classic as classic rock gets -- The Rolling Stones' Sticky Fingers, pure solid 24-karat rolled gold: ArrivedOK, a product described as a "personal flight arrival tracker and arrival...
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Knol is open to everyone


A few months ago Google announced that we were testing a new product called Knol. Knols are authoritative articles about specific topics, written by people who know about those subjects. Today, Google made Knol available to everyone....
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