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Three Tests for the Cloud's Future


We couldn't help but notice how fast Cloud Computing has gone to the top of the hype cycle over the last month. You could say the Cloud is "the internet" in general and it has been there all along, and in fact it may have been referenced 10 or more...
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Local flavor for Google Suggest


Since the launch of Google Suggest last August, you may already be used to the magic feeling of getting real-time suggestions just after typing a few keystrokes — that is, if you're searching on Google.com. But what if you're doing a search on...
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Sharing With SnapPages


Released awhile ago, SnapPages is a flash powered interface that allows you to share your hobbies/interests, organize schedules, and socialize with friends. They have three applications currently, including: Friend’s Manager, Calendar Manager, and...
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Make it Simple, Fun and Relevant - Part 1


Often when meeting with customers and prospects I get the question: how do we make SuccessFactors so easy to use for managers and employees across the world? The question always arises from HR pros when I explain that we don’t build SuccessFactors...
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The End of SaaS


Sometimes, there is nothing much to add. So I present to you - words of wisdom - as could only be articulated by the leader of a stagnating on-premise software vendor emotionally tied to the "cocaine" of endless upgrade fees and maintenance...
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Websites - Great Customer Service?


Yesterday a friend of mine directed me to a web site that I was not familiar with, getsatisfaction.com. It’s an interesting idea. The company is offering a Web 2.0 customer service solution for everyone/anyone about any product or service while at...
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